Verint Awarded Multiple Honors for Customer Engagement Optimization Solutions

Saddletree Research, Ventana Research, KMWorld and TMC Recognize Verint for Technology Innovation

MELVILLE, N.Y., 2016年12月21日Verint® Systems Inc.(Nasdaq:VRNT) today announced that its Customer Engagement Optimization portfolio has received a series of industry awards.These honors reinforce the growing importance and impact of solutions that help enhance customer and employee engagement, heighten loyalty and experiences, improve efficiency and reduce risk.

 

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プレスリリース

Verint Awarded Multiple Honors for Customer Engagement Optimization Solutions

Wed Dec 21, 2016

Saddletree Research, Ventana Research, KMWorld and TMC Recognize Verint for Technology Innovation

MELVILLE, N.Y., 2016年12月21日Verint® Systems Inc.(Nasdaq:VRNT) today announced that its Customer Engagement Optimization portfolio has received a series of industry awards.These honors reinforce the growing importance and impact of solutions that help enhance customer and employee engagement, heighten loyalty and experiences, improve efficiency and reduce risk.

Saddletree Research’s Kachina Award

Sponsored by Saddletree Research, the First Annual Kachina Awards named Verint Customer Analytics the winner in its “Innovation in Analytics” category.The solution set—which includes speech analytics, text analytics, enterprise feedback management and engagement analytics—helps organizations analyze and act on customer interactions, feedback and journeys across channels; interpret them in the context of business objectives; and respond more effectively to customer, business and market demands.

Ventana Research’s Technology Innovation Award

Verint’s Telligent Community solution received a “finalist” honor in the Ventana Research 2016 Technology Innovation Awards.Evaluations reviewed the platform’s approach; how it supports people, processes, information and technology; and the business impact and value it delivers.Telligent Community provides a complete platform for customer and employee collaboration, and helps organizations gain valuable insight into social customer service, digital marketing and employee engagement.

KMWorld’s Trend-Setting Products

Verint Customer Engagement Optimization was named a “Trend-Setting Product” in KMWorld.Evaluation criteria included usefulness, scalability and level of innovation.Using the Customer Engagement Optimization portfolio, organizations can benefit from improvements in workforce performance, operational efficiency, service processes, interaction quality and customer behavior.

TMC’s Communications Solutions Product of the Year Award

Communications Solutions recognized Verint Back-Office Workforce Optimization in its most recent Product of the Year Awards.This annual program recognizes exceptional products and services that facilitate voice, data and video communications that were brought to market or greatly improved upon in the last 12months.The Verint back-office WFO solution is designed to provide unprecedented visibility into employee behavior and work processing, improve employee productivity and effectiveness, and increase accuracy and processing compliance.

ベリントシステムズについて
Verint® (Nasdaq:VRNT)は、カスタマーエンゲージメント最適化、セキュリティ インテリジェンス、および不正、リスク、コンプライアンスに関するアクショナブルインテリジェンス® ソリューションのグローバルリーダーです。Today, more than 10,000 organizations in approximately 180 countries—including over 80 percent of the Fortune 100—count on intelligence from Verint solutions to make more informed, effective and timely decisions.Learn more about how we’re creating A Smarter World with Actionable Intelligence® at www.verint.com.

These 2016 awards were presented during the following months:Saddletree Kachina-November; Ventana Technology Innovation-September; KMWorld Trend-Setting Products-August; Communications Solutions Product of the Year-August.

このプレスリリースには、ベリントシステムズに関わる予想、見通し、見解、機会、計画、戦略、信念に関する記述、ならびに同様の影響を及ぼす記述等の「将来予想に関する記述」が含まれています。こうした将来予想に関する記述は、将来の実績を保証するものではなく、多くのリスクや不確実性、仮定を含む経営陣の予測に基づくものです。こうしたリスクや不確実性、仮定により、実際の結果が、将来予想に関する記述で表明された、または暗示されたものと大きく異なる可能性があります。こうしたリスク要因についての詳細な議論については、2016年1月31日締めの会計年度のForm 10-Kにまとめた弊社の年次報告書、および2016年10月31日締めの四半期のForm 10-Qにまとめた弊社の四半期報告書、ならびに弊社がSECに提出したその他の書類をご覧ください。本プレスリリースに含まれる将来予測に関する記述は、本プレスリリース発行日時点のものであり、法律で必要な場合を除き、ベリントは記述を更新または改訂する、もしくは実際の結果が異なる理由を説明する義務を負いません。

VERINT, ACTIONABLE INTELLIGENCE, MAKE BIG DATA ACTIONABLE, CUSTOMER-INSPIRED EXCELLENCE, INTELLIGENCE IN ACTION, IMPACT 360, WITNESS, VERINT VERIFIED, KANA, LAGAN, VOVICI, GMT, VICTRIO, AUDIOLOG, CONTACT SOLUTIONS, OPINIONLAB, CUSTOMER ENGAGEMENT SOLUTIONS, ENTERPRISE INTELLIGENCE SOLUTIONS, SECURITY INTELLIGENCE SOLUTIONS, VOICE OF THE CUSTOMER ANALYTICS, NEXTIVA, EDGEVR, RELIANT, VANTAGE, STAR-GATE, ENGAGE, CYBERVISION, FOCALINFO, SUNTECH, and VIGIA are trademarks or registered trademarks of Verint Systems Inc. or its subsidiaries.使用されているその他の商標は、すべてそれぞれの所有者の財産です。

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