Verint Earns Industry Accolades for Leading Innovations in Employee Engagement and Workforce Empowerment

Wed Oct 18, 2017

Noteworthy Distinctions for Verint Customer Engagement Solutions Reflect the Value of Real-Time Shared Intelligence

MELVILLE, N.Y., 2017年10月18日 — Verint® Systems Inc. (Nasdaq:VRNT) today announced it recently received several honors for innovations in its market-leading Customer Engagementportfolio.The recognition from CUSTOMER Magazine, the Golden Bridge Awards, and KMWorld reflect Verint’s commitment to championing customer engagement as a way to enable organizations to simplify, empower, and deliver effective and timely decisions with real-time shared intelligence.

 

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プレスリリース

Verint Earns Industry Accolades for Leading Innovations in Employee Engagement and Workforce Empowerment

Wed Oct 18, 2017

Noteworthy Distinctions for Verint Customer Engagement Solutions Reflect the Value of Real-Time Shared Intelligence

MELVILLE, N.Y., 2017年10月18日 — Verint® Systems Inc.(Nasdaq:VRNT) today announced it recently received several honors for innovations in its market-leading Customer Engagement portfolio.The recognition from CUSTOMER Magazine, the Golden Bridge Awards, and KMWorld reflect Verint’s commitment to championing customer engagement as a way to enable organizations to simplify, empower, and deliver effective and timely decisions with real-time shared intelligence.

As expectations for exceptional customer experiences across channels continue to increase, it’s more important than ever for organizations to empower and engage their workforce at all levels.A knowledgeable, productive and motivated workforce is key to delighting customers and achieving meaningful business impact.The following recognition showcases Verint’s leadership in delivering workforce optimization and employee engagement solutions to leading organizations worldwide:

CUSTOMER Magazine’s 2017 Contact Center Excellence Awards

Verint Employee Engagement has been recognized with a 2017 CUSTOMER Contact Center Technology Award for demonstrating innovation, quality and unique features which have had a positive impact on the customer experience.Verint’s employee engagement solutions are designed to help organizations empower employees and enhance workforce effectiveness, while taking a more engaged, empowered approach to service delivery.This 12th-annual Contact Center Technology Award, presented by CUSTOMER Magazine, honors vendors and technologies that have embraced technology as a key tool for customer service excellence.

Golden Bridge Awards “Innovations in Technology” Award

The Golden Bridge Awards for “Innovations in Technology” singles out recipients based on the importance of the innovative features they offer and the benefits of the product, both for organizations and for users.Verint Social Engagement—a solution that helps organizations understand the voice of their customers across social channels by collecting, analyzing and reporting relevant insights gained from a wide range of social media sites, including Facebook, Google+, Instagram, LinkedIn, and Twitter, as well as online forums and messaging sites—received a bronze award.

KMWorld’s 2017 Trend-Setting Products

KMWorld included Verint Workforce Optimization (WFO) in its 2017 list of trend-setting technologies, noting that the technologies on its list “have captured our attention because of their ability to meet business needs by transforming information into insight.”Verint WFO is a unified suite of software and services—including functionality for voice and screen recording, quality management, coaching and learning, workforce and performance management, desktop and process analytics, and robotic process automation—that enables call centers to capture, evaluate, manage and analyze omnichannel customer interactions.

For more information on awards and industry accolades bestowed on Verint and its products, visit:https://www.verint.com/news-events/awards-and-recognition/.

ベリントシステムズについて

Verint® (Nasdaq:VRNT)は、カスタマーエンゲージメント最適化、セキュリティ インテリジェンス、および不正、リスク、コンプライアンスに関するアクショナブルインテリジェンス® ソリューションのグローバルリーダーです。Today, over 10,000 organizations in more than 180 countries—including over 80 percent of the Fortune 100—count on intelligence from Verint solutions to make more informed, effective and timely decisions.Learn more about how we’re creating A Smarter World with Actionable Intelligence® at www.verint.com.

このプレスリリースには、ベリントシステムズに関わる予想、見通し、見解、機会、計画、戦略、信念に関する記述、ならびに同様の影響を及ぼす記述等の「将来予想に関する記述」が含まれています。こうした将来予想に関する記述は、将来の実績を保証するものではなく、多くのリスクや不確実性、仮定を含む経営陣の予測に基づくものです。こうしたリスクや不確実性、仮定により、実際の結果が、将来予想に関する記述で表明された、または暗示されたものと大きく異なる可能性があります。こうしたリスク要因についての詳細な議論については、2017年1月31日締めの会計年度のForm 10-Kにまとめた弊社の年次報告書、および2017年7月31日締めの四半期のForm 10-Qにまとめた弊社の四半期報告書、ならびに弊社がSECに提出したその他の書類をご覧ください。本プレスリリースに含まれる将来予測に関する記述は、本プレスリリース発行日時点のものであり、法律で必要な場合を除き、ベリントは記述を更新または改訂する、もしくは実際の結果が異なる理由を説明する義務を負いません。

VERINT, ACTIONABLE INTELLIGENCE, MAKE BIG DATA ACTIONABLE, CUSTOMER-INSPIRED EXCELLENCE, INTELLIGENCE IN ACTION, IMPACT 360, WITNESS, VERINT VERIFIED, KANA, LAGAN, VOVICI, GMT, VICTRIO, AUDIOLOG, CONTACT SOLUTIONS, OPINIONLAB, CUSTOMER ENGAGEMENT SOLUTIONS, ENTERPRISE INTELLIGENCE SOLUTIONS, SECURITY INTELLIGENCE SOLUTIONS, VOICE OF THE CUSTOMER ANALYTICS, NEXTIVA, EDGEVR, RELIANT, VANTAGE, STAR-GATE, ENGAGE, CYBERVISION, FOCALINFO, SUNTECH, and VIGIA are trademarks or registered trademarks of Verint Systems Inc. or its subsidiaries.使用されているその他の商標は、すべてそれぞれの所有者の財産です。

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