Financial Services Customer Engagement

Guardian Life enriches its back-office operations with Verint

Discover how Guardian dramatically improves capacity and reduces overtime with Workforce Engagement solutions.

Allianz enhances customer experience (CX) with Verint

Discover how Allianz leverages speech analytics for objective, data-driven improvements and improves speech accuracy.

Grow Financial Federal Credit Union improves staff scheduling with Verint

Discover how Grow Financial Federal Credit Union efficiently and effectively meets customer expectations with Verint Workforce Management solutions.

Read how ABN AMRO leveraged Verint to easily balance workloads, helping to reduce costs from overstaffing and overtime.

Read how Verint’s advanced security solutions can help banks and credit unions identify risks and vulnerabilities in real time.

Watch how Humana Inc. elevated their customer experience (CX) to have a more pronounced and positive impact on patients’ lives.

コンタクトセンター・ソリューション: To transform interactions into customer engagement, you need the right people in the right place in your contact center, empowered with the right tools and information.

Back Office Solutions: The era of the spreadsheet-powered back office is over. Modern back offices capture real-time data to understand who is doing what, when, and for how long.

Fraud and Security Solutions: Enhance customer security and reduce fraud-related losses in the contact center by detecting potential fraudsters

支店向けソリューション: Verint Branch Workforce Engagement solutions and services can help optimize the performance of branch staff to improve your customers’ experience.

バックオフィス対応＆スカイプ録音: Only Verint is reinventing compliance with proactive issue prevention, automated infrastructure monitoring, unified recording, retrieval and analysis of omnichannel communications.