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What are leading brands doing to improve CX and lower costs? Winners Automate.
Verint can help you simplify, modernize, and automate your customer engagement strategy. We help leading brands, public sector organizations, and small and medium-sized business elevate their customer experience (CX) and lower costs via the cloud.
There has been a massive shift in terms of automation in response to growing complexity and customer expectations. Read 2019 Contact Center Mega Trend: Moving Beyond Workforce Optimization
Watch Verint solutions in action: Alorica leverages workforce engagement solutions to simplify operations and fuel great experiences for customers.
Discover how New York Life uses Verint Speech Analytics to provide better business insights and create a positive customer experience (CX).
Check out Tracy Malingo's recent interview with CX Today on the increasing role IVAs will play in 2021.(read more)
Read why Dick Bucci of Pelorus Associates believes Verint is ideally positioned to meet the needs of the SMB market.(read more)
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東京都新宿区麹町5-1
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