Verint Voice of the Customer Tools:
The New Era of CX
オムニチャネルから集まる顧客の声（VoC）を企業のインテリジェンスとして活用し、期待するビジネス成果の達成に役立てましょう。
Compete and Win in the New Era
of Customer Experience
You need to listen, analyze and act on VoC across channels to deliver standout omnichannel journeys. Verint’s unique offering provides a connected view of the customer.
With Verint you can:
- Achieve best-in-class digital experiences with powerful data science
- Add contact center interactions to listen at scale
- Automate insights and drill down to real interactions
- Prioritize initiatives based on customer and business impact
- Deliver omnichannel VoC with operational solutions
Find out how with Verint Unified VoC and the rest of our VoC tools.