Are your contact center, back-office, and customer experience colleagues constantly demanding new applications?
また、増え続けるシステム間で衝突が生じ、現在抱える統合やデータアクセス、分断されたプロセスの課題に加えて、新たな悩みの種を生まないかご心配ではないですか。
貴社だけではありません。
Untangling the complexity of systems and platforms can be a major challenge for overextended IT organizations like yours, but it doesn’t have to be this way.
We designed our solutions to be open and vendor-neutral. For instance, you can enjoy full ACD neutrality and realize the benefits of improved CX and lower costs without disrupting your telephony infrastructure. Our APIs also enable integration with a variety of CRM and unified communication systems.
Verint has helped thousands of clients integrate with solutions from our partners, including Amazon, Avaya, Cisco, Five9, Microsoft, Salesforce.com and more.
"Verint has a global reach with a deep understanding of customer engagement, CX, and contact center operations with significant market share and brand recognition."
A massive wave of innovation has swept across the customer engagement landscape. Has your IT environment kept pace?
Have you embraced the latest upgrades to unleash new levels of automation, service and employee engagement? If not, Verint is ready to help you get there. Now.
Verint delivers cloud innovations quickly and frequently, without lengthy time- and resource-consuming upgrades.
Today, leading brands rely on Verint to engage with customers and power more than 3 billion cloud customer interactions per year.
Are you exploring ways to lower costs and improve your customer experience through automation and artificial intelligence (AI)?
Our automation and AI capabilities can help you reduce the cost and errors associated with manual work and enhance customer experiences to be faster, personalized, and more enjoyable.
With Verint in the cloud, you can enjoy a more secure, reliable and powerful experience. その内容は以下の通りです。
That means you never have to settle for feature limitations when moving to the cloud.
ベリントシステムズジャパン株式会社
〒102-0083
東京都新宿区麹町5-1
NK真和ビル8F
03-6261-0970
al_japansale@verint.com
ベリントシステムズ
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Melville, NY 11747
+1 (800) 483-7468
+1 (631) 962-9600
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