最終更新日:February 2021
Welcome to Verint’s Global Privacy Policy. The protection of your personal information is very important. Personal information may be any form of data that could be used to uniquely identify you. This Privacy Policy sets out important information on where and how we collect your personal information, what we do with it, how we protect it, and what your rights are. This policy generally applies to our global operations. We know that some jurisdictions have unique privacy laws and where applicable, we will comply with those local laws.
You can find out more detailed information below, but here are some key summary points we think you might want to know:
Depending on the circumstances, the region, and the purpose of processing, the legal entity which may be considered a data controller may vary but typically personal information will be collected by the regional company you choose for your Verint trading relationship which will be shared in accordance with this Privacy Policy. In some cases, multiple Verint entities could be considered joint-controllers. Usually, the primary data controllers in our regions are:
For our Customer Engagement Solutions (CES) Division:
For our Cyber Intelligence Solutions (CIS) Division:
This Privacy Policy sets out what we do with your personal information, what we do to keep it secure, from where and how we collect it, as well as your rights in relation to the personal information we hold about you.
This policy applies if you interact with us through our websites, on social media, or at events, trade shows or webinars. This policy also applies to our internal operations including sales, finance, marketing, procurement and legal. By providing personal information, you agree to the terms and conditions of this Privacy Policy.
We are not responsible for the privacy, information or other practices of any third parties, including any third party operating any site to which our websites contain a link. The inclusion of a link on any of our websites does not imply endorsement of the linked site by us.
No. Where we are a service provider and data processor for our customers (in a B2B context), the applicable details on the processing operations we undertake for our customers is set out in our Global data processing agreement (DPA) which forms part of our customer contract. If you have any queries in relation to how our customer controls and processes your data, please navigate to that organization’s privacy policy as they are your service provider not Verint.
No. Where our customers use our solutions to collect data, we may be acting as their data processor. That customer will collect your data in accordance with their privacy policy so if you have any queries in relation to their data collection please visit their website and navigate to that organization’s privacy policy as they are your service provider not Verint.
Marketing and Business Development
Sales, Finance, Business Operations and Delivering Services
Where we process your personal information, we do so in accordance with applicable privacy laws. The most common legal bases we rely on are:
Although less common, there may be circumstances when other legal bases are appropriate:
Our websites and applications use cookies to help give you the best experience, for advertising, and to help us improve our service offering. For more information please see our Cookie Policy.
We only ever share personal information if we have appropriate confidentiality and data protection agreements in place.
Within our group
We are a global organisation and our professionals who use personal information for the purposes outlined in this policy may be employed by any of our entities.
With our partners
We may deliver our services through a partner or assist a partner in their provision of services to you. Where required to deliver these services we may need to share information with our partners. 明示的に弊社の責任が認められる司法管轄区域を除き、このようなビジネスパートナーによる利用者の個人情報の使用について、弊社は責任を負いません。
With our vendors
Law enforcement and legal compliance
また弊社は、弊社が必要または適切と考える次の目的のために、個人情報を利用および開示します。(a) under applicable law, including laws outside your country of residence; (b) to comply with legal process; (c) to respond to requests from public and government authorities, including public and government authorities outside your country of residence; (d) to enforce our terms and conditions; (e) to protect our operations or those of any of our Affiliates; (f) to protect our rights, privacy, safety or property, and/or that of our Affiliates, you or others; (g) if we are involved in any discussions related to the sale of all or part of our business, and (h) to allow us to pursue available remedies or limit the damages that we may sustain.
We use appropriate technical and organisational measures to protect personal information under our control. We implement security measures appropriate to the nature of the processing and regularly review these measures to ensure they remain appropriate.
If you have reason to believe that your interaction with us is no longer secure (for example, if you feel that the security of any account you might have with us has been compromised), please immediately notify us of the problem by contacting us in accordance with the Contact us section below
From time to time we transfer your personal information to our Group companies, partners or vendors based outside of the country in which the applicable data controller is based, including exporting data outside the EEA for the purposes described in this Privacy Policy (please see the Who might we share your personal information with? section above for further details).
The international jurisdictions we transfer data to are primarily to the USA, Israel, UK, EEA, India and other jurisdictions, as appropriate. When we do this, your personal information will continue to be subject to one or more appropriate safeguards set out in the law. These might be to a jurisdiction recognised as ‘adequate’ or through the use of standard contractual clauses in a form approved by regulators, or having our suppliers sign up to an independent privacy scheme approved by regulators.
We will keep your personal information for the purposes set out in this Privacy Policy and in accordance with applicable privacy laws and relevant regulations. We will never retain your personal information for longer than is necessary.
The criteria used to determine our retention periods includes:
弊社の法的立場(適用される除斥期間、訴訟または規制当局による調査など)を考慮した上で、保存すべきか否か
You may have a number of rights under applicable privacy laws which, in certain circumstances, you may be able to exercise in relation to the personal information we process about you. These may include:
Where we rely on consent as the legal basis on which we process your personal information, you may also withdraw that consent at any time.
If you are seeking to exercise any of these rights, please contact us using the details in the Contact us section below. Please note that we may need to verify your identity before we can fulfil any of your rights under data protection law. This helps us to protect personal information against fraudulent requests. We use a trusted third-party vendor to collect the information in the contact us form.
You may have the right to complain to a competent regulator or supervisory authority in your jurisdiction.
All our marketing emails include an ‘unsubscribe’ option and offer you the ability to manage your email preferences.
Data Protection Officers
グローバル: Our companies, where required by applicable law, have appointed a data protection officer, who can be contacted through the Contact us section below.
Germany only: Verint Systems GmbH of Ziegelteich 29, 24103 Kiel Germany, has appointed Rechtsanwalt Julian Höppner who can be contacted through the Contact us section below.
UK and EU Representatives
If you would like to exercise one of your rights as set out in the Your rights section, or you have a question or a complaint about this policy, or the way your personal information is processed, please contact us by completing the form at this link. We use a third party privacy tool to help us manage your request.
We can only process subject access requests received through that form which have sufficient information to enable us to process your request. We may need to request additional information in order to complete your request. If you do not provide sufficient information initially and do not respond to our request for additional information, we may be unable to complete your request. If you send a request by email, we may ask you to complete the form in order to ensure your request is processed in accordance with applicable privacy laws.
ベリントシステムズジャパン株式会社
〒102-0083
東京都新宿区麹町5-1
NK真和ビル8F
03-6261-0970
al_japansale@verint.com
ベリントシステムズ
175 Broadhollow Rd, Ste 100
Melville, NY 11747
+1 (800) 483-7468
+1 (631) 962-9600
ファックス:+1 (631) 962-9300
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