2018 Press Releases

Array, November 1, 2018 – Verint^® Systems Inc. (Nasdaq: VRNT), The Customer Engagement Company^™, today announced that it has been named the global market leader in Pelorus Associates’ 2018 Workforce Management (WFM) Systems Market report with a number one ranking in overall global market share.¹

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Combined Expertise Will Strengthen the Security Posture for Governments, Enterprises, and Europe’s Critical Infrastructure

MELVILLE, N.Y. & PARIS, October 29, 2018 – Verint^® Systems Inc. (Nasdaq: VRNT) and Thales Group (OTCMKTS: THLEF), a company that offers decisive technology for decisive moments, today announced a strategic partnership to create a comprehensive, state-of-the-art Cyber Security Threat Intelligence approach for governments, enterprises, and critical infrastructures in Europe. The strategic partnership enriches the expertise and threat knowledge of both companies, delivering a cutting-edge cyber threat intelligence analysis for the international ecosystem.

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Best-of-Breed Ecosystem Helps Organizations Turn Regulatory Burden into Strategic Advantage

MELVILLE, N.Y., October 25, 2018 – Verint^® Systems Inc. (Nasdaq: VRNT), The Customer Engagement Company^™, today announced the expansion of its Financial Compliance Partner Program^*, a partner ecosystem of leading companies that complement Verint solutions in a world where financial services organizations face increasingly complex challenges in complying with regulatory requirements.

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15th Annual Ranking Highlights Top Global Providers of Financial Services Technology

MELVILLE, N.Y., October 18, 2018 – Verint^® Systems Inc. (Nasdaq: VRNT) today announced that it has been named to the newly published 2018 IDC FinTech Rankings of Top 25 Enterprise Companies for the fifth consecutive year.

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Agreement Significantly Expands Connex Customer Engagement Offerings to Enterprises across Canada, Including Verint Tools for Engaging Today’s Customers and Employees, Improving Service and Automation with AI Tools.

MELVILLE, N.Y., October 17, 2018 – Verint^® Systems Inc. (Nasdaq: VRNT), The Customer Engagement Company^™, today announced an expanded partnership with Connex Telecommunications, Inc. (“CTI”), a Canadian telecommunications provider. The partnership gives Connex the ability to offer a broader range of Verint solutions, both on premises and in the cloud, to its customers.^*

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Solutions Capture the Broadest Range of Communication Modes offered by Microsoft Skype for Business and Teams, Cisco Jabber and other Voice and Digital Interactions

MELVILLE, N.Y., October 9, 2018 – Verint^® Systems Inc. (Nasdaq: VRNT), The Customer Engagement Company^™, today announced significant innovations in its Financial Compliance offerings for financial services organizations. Available both on-premises and in the cloud, the offerings support modern work processes that have yet to be addressed by traditional compliance solutions. Verint Financial Compliance solutions offer a broad range of capabilities including the ability to capture communication and data across all of the capabilities offered by Unified Communications (UC) solutions such as Microsoft Skype for Business, Microsoft Teams and Cisco Jabber, along with automated operational verification, proactive compliance and an open approach to facilitate integration.

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Company Recognised as Top Vendor in 2018 Contact Center Applications Market Report, Taking First Place Over 40 Vendors in Firm’s Analysis
Verint is Fifth-Time Recipient of “2018 Asia Pacific Customer Contact Optimisation Solutions Vendor of the Year” Award

SYDNEY and MELVILLE, N.Y., October 8, 2018 – Verint^® Systems Inc. (Nasdaq: VRNT), The Customer Engagement Company^™, today announced it has ranked as Frost & Sullivan Asia Pacific’s latest market share leader for contact center applications,¹ as well as received the “2018 Customer Contact Optimisation Solutions Vendor of the Year” award. These honors augment Verint’s ongoing commitment to simplifying, modernising and automating customer engagement in the APAC region and across the world.

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Customers Can Make Smarter, Faster Decisions with Simplified Access to Discussions, Technical Information and Knowledge

MELVILLE, N.Y., October 4, 2018 – Verint^® Systems Inc. (Nasdaq: VRNT), The Customer Engagement Company^™, today announced enhancements to its Community^™ solution, available in the cloud or on-premises. The Community solution is an important component of the company’s automated Intelligent Self-Service portfolio, which includes web self-service, knowledge management (KM), intelligent virtual assistant (IVA) and interactive voice response (IVR). Customer communities enable enterprises to grow their self-service strategy, providing customers with a private online site to find relevant information, share experiences and get technical assistance, all without requiring the interaction of a representative within an enterprise.

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MELVILLE, N.Y., October 2, 2018 – Verint^® Systems Inc. (Nasdaq: VRNT), The Customer Engagement Company^™, today announced a line-up of events taking place throughout the month that focus on simplifying, modernizing and automating customer engagement.

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Verint Enters Microsoft One Commercial Partner Program; Company to Showcase Recording Solution for Microsoft Skype for Business and Microsoft Teams at Microsoft Ignite

MICROSOFT IGNITE, ORLANDO, Fla. and MELVILLE, N.Y., September 25, 2018 – Verint^® Systems Inc. (Nasdaq: VRNT), The Customer Engagement Company^™, today announced that it is entering Microsoft’s One Commercial Partner (OCP) program with co-sell ready status for its entire customer engagement portfolio. This aligns Microsoft’s large, global salesforce behind partners such as Verint to drive top-notch solutions for customers.

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